Midas - False Advertisement!
Oil Change - Complaint
SAN ANTONIO -- Midas auto service experts : at 1769 SW loop 410 San Antonio : had a promotion going on where you pay up front & get a free oil change and coupons on discounts for future services. When I went in to cash my free oil change they then changed the rule of the game and that I had to use the coupons in order that I had to pay again for half of my oil change before I could move on to the next coupon when I asked if thats what it said on the coupon book and he said no that no one had complained that was I :-/ I then asked to speak to a manager or owner and I get A guy named Dan. Oh my, if you could ask for a guy with less customer service you would get Dan he is a poor excuse for a manager! He then tells me same thing that is company policy and I asked again does it say it on the coupon book and he said no but they are not sold by us they are sold by 3rd party. I then said well someone has to approve them and he said that he approved them. So, why should I have to pay for his lack of communication and he told me no one else has complained! So here I am trying to get 2 cents in. What have I learned? Never to buy anything that sounds to good to be true.