Hotwire.com - Don't Book Anything Through Hotwire
Hotwire.com Hotel Booking - Complaint
Do Not book anything through Hotwire. First off, I knew it was a bad idea to book a hotel without knowing exactly where it was, but I was trying desperately to find a cheap hotel in downtown Charleston. The hotel that was booked was No Where Near downtown! But you can't get a refund because of their policy.
Then on top of that, then we had a family emergency and had to cancel....they won't return Any of the money. They charged $40 in fees, and wouldn't even give us partial credit. Bunch of Crooks! Horrible website. Use Priceline!