Car rental expiration, so no car available, don't rent with Travelocity or EZRent
SEATTLE, WASHINGTON -- We rented a car through Travelocity, but when it came time to pick the car up at the EZRent counter at the Seattle-Tacoma airport, the car was not there. Our car rental expired. I have never heard of this happening before. No place in Travelocity policy does it say that your rental will expire. EZRent claimed that it expires two hours after you say you will be there. We were there 2 hr 15 min after the time we said (due to late flight, mix up in flight time) and the car was already gone. I contacted Travelocity and the only help they offered was to call the person at EZRent. I declined, as the person had just told us that there were no more cars to rent.
So we had to rent a car for almost double the price approx. $170 vs. $300. Thanks Travelocity for nothing. DO NOT RENT CAR USING TRAVELOCITY.
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