Spirit Airlines - Over Booking of Flight
ORLANDO, FLORIDA -- On July 31 2013 my wife and I arrived at 2005 for an outbound flight on Spirit Airlines flight 303 going to Ft. Lauderdale and proceeding to Aguadilla Puerto Rico (BQN) on flight 371. We arrived 1 hour prior to the flight and we waited patiently and observed as people were arguing there point of view. Upon arrival to the counter the supervisor told us your late the flight even though it was only 2025 she put us in as 2032 arrival and sold us 2 standby tickets. The next day we arrived 3 hours early and as we conversed with a doctor only to find out that the flight was over booked the night before. Why didn't they tell us the truth. I purchased my tickets through Travelocity and had insurance on them because it is not my first time traveling. but it was with spirit. upset, Very, I missed my sons military ceremony were a 4th gen. military family. We also found out that the same flight was over booked on 08/01/2013. We didn't leave until 08/02/2013.
The airline should assign seats as reservations are made to correct this problem and save their counter people some headaches. It will also expedite check ins.
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