Expedia.com - Never Trust Any Star Rating of Expedia. Was Told They Take Hotel's Word on Rating.
Customer Service - Complaint
Never, never trust any start ratings listed on Expedia. Customer Service informed me that Expedia takes a hotel's word for a star rating. I booked what I trusted was a 3 1/2 star hotel, only to discover it is a 1 to 1 1/2 at best. Trip Advisor and Yelp reviews did not have one good thing to say about L'Enfant Plaza Hotel in Washington, D.C. Never will I book with Expedia again, never.