Staples Computer Service - Excellent Computer Service
FRONT ROYAL, VIRGINIA -- The Front Royal VA Staples store provided exceptional service and support. The computer Techs serviced my two laptops. They cleaned them up, updated everything, streamlined it etc. I had a home loss and they took my laptop apart to check it for me. Thankfully everything was ok. I had purchased the laptops from Costco and I have had nothing but issues. The return policy at Costco is ninety days. Unfortunately with the home loss and family illness I did not have time to return the computers. I had called the Costco service and HP. I spent hours for days for nothing. Everything I asked for Staples did for free as a complimentary service. I did not even buy my computer there! The Techs went out of their way to accommodate both my laptops and my needs. I will definitely have to purchase my next computers there. It may cost a little bit more to sometimes buy at Staples but you can't beat the service I received.
I am disappointed with Costco and will never buy a laptop or any technical product from them. They are great for food, clothes etc but not electronics. Thank you Staples!