United Healthcare Insurance - United Healthcare Is the Worst
Medical claims - Complaint
My husbands employer changed to United Healthcare to administer their self insured group medical plan. It has been the worst experience ever. He has severe knee pain, went to orthopedist who took xrays, etc. He said xrays showed the possibility of bone on bone in his knee but wanted to do MRI to verify. They denied it and made him go to physical therapy which made the knee pain worse; then they approved the MRI. Which showed, guess what! Bone on bone, masticated cartilage, etc. Surgeon recommended total knee replacement surgery, guess again! They denied it and we still don't know why. In the meantime, my husband has horrible pain with every step he takes. Way to go United Healthcare.