Comcast Raises Bills by 30% Without Warning and Has the Worst Customer Service Ever
Xfinity Cable & High-Speed Internet - Complaint
WASHINGTON, DISTRICT OF COLUMBIA -- I have been a loyal customer with Comcast for two years, always paying my bills on time, and yet they 'reward' me by raising my subscription bill by 30% from $96 to a huge $123.07 per month for the same services of just Cable and Internet without even letting me know in advance.
I tried to contact Customer Service today and they said they can't do anything. They could not offer anything else than to call another number for Customer Solutions where I had to wait 20 minutes to speak to an agent who said they were transferring me to a manager but then I had to wait another 30 minutes until a technician answered the call and said I was misdirected and then put me on hold again for an endless time...