Paytel - Horrible
Collect Calls - Complaint
Resolution Update on 08/21/2013:
I was finally able to accept a call after 4 days but I'm happy that the issue was resolved. Thanks
GREENSBORO, NORTH CAROLINA -- I placed money on my account but every time my brother calls from jail the automated system does not recognize that I'm pressing 3 to accept the call and won't allow me to press any other options. This has been going on for 3 days and still has not been resolved. Every time I call customer service they hang up on me. I need this resolved as soon as possible or my money refunded.