Hotwire.com - Hotwire Lies About Availability
Online Reservations - Complaint
'll never use Hotwire again because they lie about availability to get you to stay at their "preferred" hotels. I was trying to make a reservation at this great B&B/resort in Juneau, AK and when I entered the travel dates Hotwire said there were no rooms available. A couple of days after booking with a different Hotwire hotel I had a hunch and called my first choice and they had several rooms available.
The Hotwire hotel was a dump, definitely not the 4 star hotel promised and we had a miserable time because of it. Dirty, afraid to walk on the carpet, etc. This is absolutely the last time I will rely on Hotwire!