Time Warner Cable - They Lie and Deceive
Customer Service - Complaint
WINSTON SALEM, NORTH CAROLINA -- After returning to Time Warner from AT&T we were offered a good deal plus $200 gift card (as advertised on TV). We entered into the contract with them and paid our bills automatically and on time. The deal with the gift card was you have to maintain your account in good standing for 90 days and after that period your gift card was processed and sent to you in 4-6 weeks.
We are now into week 25 from starting with Time Warner and are no nearer getting the gift card from them than the day we started. I have contacted Customer service (a contradiction if ever I heard one) every week and have a string of emails promising this and that, but in the end they do not care and will tell you anything but the truth. I like my cable, phone and internet service, but do not like all of the BS and lies from them.
If you take their offer be prepared for piles of manure, because that's exactly what we got.