Slumberland- Fargo, ND - Can Not Be Counted On

Queen Bed - Complaint
Review by ma_ingan on 2013-08-20
Rating: StarStarEmpty StarEmpty StarEmpty Star
FARGO, NORTH DAKOTA -- When my daughter moved out to Fargo, she needed a bed. I thought it would be great to buy from a company who could deliver it right to her bedroom the day that she moved. I bought it in Bemidji, Mn three weeks ahead of time, and the help there could not have been better.

The day before it was to be delivered, she called to get a time. From the Fargo store she got ever lie imaginable- that the Bemidji company had set the wrong deliver day, that my daughter was confused on the delivery day, that the Bemidji store had not sent it over. Turns out that he did not have the bed in stock, but none of it was his fault even though we had the order to show him showing that he was in the wrong.

My daughter had several nights without a bed. There was no apology from the Fargo store and no compensation given for his mistake/mismanagement. The only reason we got the bed that quickly, is because the Bemidji store did everything in their power to make it happen. I will buy from Slumberland in Bemidji, but I will not set foot in the Fargo store.

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