T-Mobile - Horrible Customer Service
SAN ANTONIO, TEXAS -- So, if anyone has T-Mobile, I would encourage switching carriers. They charge more for their phones (I got one for 180 that they were selling for 240).. they charge more a month for their bill (paying 55 now vs. 75 with T-Mobile for the exact same services)... and their insurance policy is much worse ($7 a month for 24 months plus $70 deductible for T-mobile vs. a one time $70 payment with best buy).. then if you want to cancel service when your contract is up, they make you pay the full bill for the month if you port your number over to a new carrier, but if you just cancel and get a new number they pro-rate your bill.
Basically they are screwing you out of convenience if you want to keep your same number... and why do they do that? Because they can and it is in the contract... even if my new carrier were terrible, I would never switch back to T-Mobile because of their policies and how they are completely unwilling to work with the customer...