Corecom Internet - Cancelation of Corecom is Impossible
Customer Service - Complaint
MOREHEAD, KENTUCKY -- I wish someone had warned me of Corecoms poor performance, fraud, and misconduct.Corecom has violated all ethical standards when it comes to choosing between what is right and what is wrong.
I have been a customer of Corecom for 10 or more years. Since Feb. I have tried to get my internet service cancelled. Several calls were made concerning the service cancellation, and I was told that I would have to send a request by mail. After researching I found Corecoms email address and sent them a request for service cancellation, along with that I also requested that all money taken out of my account from Feb.-August 2013 be reembursed.
Today I received a email reply from Corecom which contains the following info. This email is confusing I don't understand what an anniversary date means.
Dear CoreComm Member,
This message is to confirm that we have received your cancellation request and your account will close on its next anniversary date. If you have any further questions please feel free to contact our customer service department at 1-877-267-3266.