Dish Network Cheats Its Customers With Billing
My DVR went bad and I called dish to replace my DVR. They said I have to install my DVR but I asked for a technician as I do not know how to install it. The Technician who came home took 12 hours to install and they want me to install. Now, the cheating started. They first sent me a DVR by UPS which I never wanted and billed $15 shipping. Then they signed me up for a 2 year contract, added $95 for technician visit which they never told me about. Also $17 for DVR which is only for hopper which I did not get or want.
When I called, they agreed to remove all charges but it never happened. I called 3 times and all the time they said it will be removed which never happened. Anyone knows where to report this company? Please do not sign any contract with DISH. They are a horrible company.