Best Buy - Terrible Computing Back Office Department
BESTBUY.COM, GEORGIA -- I purchased a Mac Air on Bestbuy.com on sales tax holiday. But the item is not available to pick up at that time. After one week, I received an email from Bestbuy said that my order has been cancelled. I called the computing back office department three times and tried to replace my order at the same price without sales taxes. Every time after negotiate for a long time, they agreed to offer me the same deal. But when I gave credit card number, they just repeat a wrong number again and again and then cut my line.
This is the most terrible customer service I ever had. I have four bars signal. They disconnected my call again and again and tried to make me think its my signal problem. I called the customer service to solve problem not to make the problem worse.