Chegg.com - This Company Is Negligent and Incompetent
Textbook Rental - Complaint
SANTA ANA, CALIFORNIA -- Their website is incapable of safely storing payment information. Their error has cost me $29 overdraft, $145.88 being tied up for 3-5 business days, I am unable to put gas in my car or groceries in my fridge. After asking them to remove my payment information from their system they said it was not possible.
I had to physically go to my bank and fill out an electronic dispute form, I spend approximately 45 minutes at my bank, I spent approximately 40 minutes on the phone with Chegg, and I spent 20 minutes on the phone with PayPal.
This company is negligent and incompetent