Greyhound Bus Service - Worst Decision in My Life
NATIONWIDE -- My young granddaughter who is disabled decided to travel what was suppose to be a 30 hour trip from Salt Lake City to Arkansas, two days after her arrival time she still has not reached her destination due to bus re-routes late buses, or no bus showing at all. After having to spend the night in the depot due to a no show bus, she has become ill, has ran out of funds for food, and is told her destination is still eight to ten hours by bus away when the next one finally leaves.
Greyhound has become the worse company in the U.S. for customer service and satisfaction. I think they should be shut down until their services are re vamped and improved drastically