American Signature - Lost My Furniture in Horrible Return Policy
couch n candle decoration - Complaint
MONTGOMERYVILLE PA, PENNSYLVANIA -- I was informed on my delivery date that their truck broke down and could not deliver items that I purchased. I was rescheduled for the following day and again the truck broke down. I called the Montgomeryville store and found out my items were lost. I ask to speak to a manager and he was so extremely rude and inconsiderate. I was told I would not have my delivery for another 2 weeks. I call the main 1-800# and canceled the entire order. I also bought a candle holder that was $159.00 that I carried out of the store when I purchased my furniture. I then wanted to return it and because they only have a 7 day return policy, i could not return it.FYI, Signature Furniture is owned by Value City and there is no value to buying anything from this store. I went to Mealeys and was 100% satisfied with everything. As for the manager at Signature Furniture you do not deserve to have that job position or title. STAY AWAY FROM SIGNATURE FURNITURE.