Bobs Discount Furniture - Delivery Terribly Unreliable
WEST HAVEN, CONNECTICUT -- While the sales people are very nice, their delivery system is a piece of trash. They flaunt a state of the art delivery estimate system which constantly updates the time your furniture will be delivered. I don't know what variables they do or don't use, but I do know that my estimated delivery window changing from 2pm....to 3pm....to 4pm....to 5pm....to 6pm.....to 630pm... is not very helpful.
They state on their website that they can't control traffic or the weather, so plan on being home all day just in case.... which I have been. Instead of using traffic and weather as excuses and flaunting some state of the art delivery prediction system which isn't accurate within 4 hours, how about scheduling less deliveries, giving yourself more time between them to account for traffic and bad weather, and realizing the profit of less deliveries through many more happy customers who had their furniture delivered in a timely manner?