Fred Meyer - I'm a five year loyal customer. Very RUDE service from MANAGER!!
Electronics - Complaint
BALLARD, WASHINGTON -- I visit your store a lot and know all your cashiers. I had my husbands credit card and was picking up some cartridges for our printer, The manager said there was no way he was selling me the items because my name wasn't on the card. I asked if he could run as a debit so I could punch in the security pin code and he said no. No ma'am, theres no way I'm selling you this. Now my husband is disabled and I am in there all the time. 2 cashiers vouched for me saying they knew me and my husband. I would have gotten cash but the card is old and has a crack in it and cash machines that take the whole card in it won't accept it. you can only slide it thru a machine.
Anyway he really embarrassed me in front of these two employees who know both my husband and I think that if employees are vouching for you and they know you, that THE MANAGER should have taken that into consideration and not been such a jerk. This store used to be so much more neighborly. Whatever happened to knowing your customers and making them feel at home and happy? Seems to me its become all about money and how many people can you get thru your line. I spend a lot of money in your store but lately I am getting an attitude. Doesn't seem like you know or care to know your customers and your managers do a lot of power tripping in front of customers!!!!I always use his card and if they checked my history and my rewards card they would see his name too. but he wouldn't even do that either.
If I knew a customer said they came in all the time and other cashiers were vouching for that person I would at least make an effort to check or something. That's why banks have pin #s on cards.