KitchenAid - Poor Quality Glasstop
range - Complaint
I recently purchased a black convention oven glasstop range KESS907SBL when I moved since I had one in my other home. The first one was about 8 years old and I just loved it. The only place I had scratches was on the stainless steel. I got scratches on the glasstop of the new one almost immediately. When a bottle of spices fell and chipped the edge of the glasstop, I called to find out about a replacement and it was going to cost almost $500. I purchased this stove in May 2013 and spent over $1500 for it and thought I'd try to live with the chip. Within two weeks the chip spread a crack across half of the top and so can only use two elements on the right hand side. It's going to take 7-10 days before I can get a replacement. If you don't want a stove that you have to treat with kid gloves, don't buy this. Buy one that can stand up to pots and pans being moved around on it. You'd never believe the amount of scratches I have on this glasstop after just two months. I hope the replacement glasstop is of better quality than the original.