Kentucky Fried Chicken - Downright Rudeness
Placing an Order and Subsequent Responses - Complaint
COLORADO SPRINGS, COLORADO -- Kentucky Fried Chicken franchise
2835 New Center Point
Colorado Springs, CO
Drive Up Order:
I was greeted with the usual offer of their special. Everybody expects that even though most customers already know specifically what they want to order. I listened patiently then declined their offer. And then I placed my order. The person taking my order responded by asking me if I was "sure" I found that to be unprofessional and down right rude.
Once again I declined and re-placed my order.
At the window I asked why the repetition. The response was
"agressive salesmanship". I responded, "Have you thought out that that might be offensive to the customer?" The response was "Well, then don't come back."
Is KFC making that much of a profit?
What happened to southern hospitality and good manners.
If the Colonel only knew!