Bill Me Later Stole $711.00 From Me And Will Not Give It Back! - I Over Paid My Bill Me Later Bill by 700.00 and They Will Not Give It Back!
Management - Complaint
MILTON, FLORIDA -- I accidentally paid my $288.10 bill. I meant to make a payment of $100.00 and accidentally paid $1000.00. I was on medication at the time and made a mistake. I paid the bill and it was cashed on August 12th. I called on August 13th and was told that the check for the difference of $711.90 would be sent out that day and I would have it by Friday the 14th...Monday at the latest. I didn't receive it on Friday and called back, check had not been sent out. Told it will be sent out that day! Didn't receive it on Monday the 19th and called back. Check was sent out. Still didn't get it and I still had a 711.00 credit on my account so I figured it was not sent.
I spoke with a manager and was told it was not sent out and it wouldn't be sent out for till the 29th of August!!! The check had already cleared and they wouldn't give me my money back!
We will make an exception and send it out today. Nope credit still there the next day. Called on the 21st and they said it was sent out that day. It is now the 27th and my money is still not here. I have bills that are now past due and they will not do anything till 30 day after the day the check was sent. When was it sent???????? This is my money...not their's to do what they want with it. Also, they are changing banks at the end of the month and I believe that they will not give me a check and pass the buck and then I will be lost in the shuffle.