Hobby Lobby - Manger Who Could Have Cared Less That It Took 45 Minutes for Me to Check Out
Management - Complaint
KINGSPORT, TENNESSEE -- Because I was purchasing a lock up item ( they won't let you carry it until you check out) I was stuck in 2 different lines for 45 minutes. I voiced my concerns to the manager. He said they served the next person in line. Due to the fact that I could not change lines and the people in front of me had issues that took so long, I was the next person in line. He opened a new register and put a lady in front of me that had probably been waiting 5 minutes and she took another 10 to check out. I would have like to have heard "How can I help" instead to the indifferent remark and excuses he gave me. Poor Service - Poor People Skills - Poor Manager. HOBBY LOBBY #327 KINGSPORT, TN.