Viaero Wireless - Horrible Company
Nokia Express and Iphone 4s - Complaint
COLUMBUS, NEBRASKA -- So 3 years ago my my mom got us onto a new phone plan at viaero. My phone was a nokia express. My room is in the basement. I got no service whatsoever down there. Calls were constantly dropped. Calls weren't received. Texts weren't sent. Texts weren't received. I had to turn my phone on and off constantly to get texts or I had to text myself. Sometimes that didn't even work. It was the crappiest little phone ever.
My sister and I went through about 6 or 7 together. One night I wasn't receiving any texts and I knew I was supposed to be because I texted myself and I wouldn't receive them. I woke up the next morning with 52 messages! All they tell you is to take your battery and sim card out for 30 seconds and if it still doesn't work, call 611. That doesn't work when you have a broken screen.
After a 2 year contract we finally left and I went onto my dad phone plan. Well he recently decided to get viaero. I get unlimited data on my iphone but it is absolutely impossible to use it because the service is so slow. My room at both parents houses are in the basement and I get no signal at all..they told us two months ago we would have 4g..we still don't. One day my dad tried calling me for 2 hours...i didn't get a single call. No texts. No voicemails. They said we would get a 14 day trial on a phone and if we didn't like it we could get a new one for free. I went in there because I didn't want a phone that I would have to pay extra for if it wasn't going to work. They said that day they require you to buy the new phone and pay an activation fee but they don't do that with iphones. They didn't tell us any of that the first day we went in there.
I still get no service anywhere. It took me a day to access this website. It also kind of sucks when some worker 10 years older than you tries to flirt with you. You don't even get good internet when you're connected to wifi. Terrible service. Don't ever go here. You'll regret it and want to rant like I am now