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Online Booking - Avoid Hotwire

Hotel Reservation - Complaint
Review by r2r812 on 2013-08-29
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
WORLDWIDE -- Extremely disappointed with reservation via Hotwire.com We have two kids traveling with us and this company sent us to a smoking room on a smoking floor. I did pay extra money to have non-smoking environment. Customer service experience was bad too. They just got another very unhappy client!
Comments:1 Replies - Latest reply on 2013-08-29
Posted by Weedwhacked on 2013-08-29:
A travel agency doesn't choose the room you are going to get.

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