8129 GEORGIS AVE SILVER SPRING 20910, MARYLAND -- I had my car towed to this company for second opinion after having a rebuilt transmission done in 2009 I was told I needed another one on 11/23/2012. I was quoted a price which when car was ready was more then previously stated and they wanted all the money at once where before, with the same business and transmission mechanic I paid $1000 cash and wrote 3 post dated checks with no problem.
Things got worse for me (job lost) unable to meet my obligations, I had to file bankruptcy. I was informed that I could get my belongings and when I returned to the shop, not only was the car stored on an open lot to the public, but my belongings were gone. Returning back to the office I informed Kevin, who went into the office and made a phone call and never returned or said anything to me.
I called the police to file a report, filed a complaint with the BBB which they are not a member of, the owner is January. I feel this was blatant disregard for their customers vehicles/belongings and extremely poor customer service. in this open to the public storage yard were a late model Audi, Mercedes, and Cadillac.