IHOP - Dissatisfied With Prices and Not Honoring Coupon
Breakfast - Complaint
TURLOCK, CALIFORNIA -- My daughter and I went to the local IHOP on Countryside Dr in Turlock, CA this morning for breakfast. I had purchased a "Savearound" value book where scores of vendors in the Stanislaus County community join the discount offer and thereby get promotional advertising to offer coupon discounts, such as your coupon that says, "Enjoy a free entrée of your choice with the purchase of an entrée of equal or greater value and Two beverages; up to a $7.00 value." The $7.00 value does not cover the cost of any of the entrees to get a "free" entrée, but my complaint is that the coupon stated in very small print that I did not see that it is "Valid all day Mon-Fri, Sat-Sun after 4:00 p. m." With the purchase of two coffees, two small OJ's and two low calorie breakfasts, both the spinach and mushroom omelet with a side of three pancakes each, the waitress brought the bill that exceeded $30. I presented my coupon and was informed of that small print, making the coupon useless. In addition, the coffee was horrible, and they set the plastic coffee carafe on the table, leaving us to self-serve. How many people eat breakfast after 4:00??? They did not appear apologetic in the slightest at the seemingly misleading advertising --and the only print that was tiny was the "after 4:00 coupon use."
What do people with your coupons get, the leftovers? We will never go to your IHOP restaurant again. It is misleading and and appears to be using that coupon book to further there business in a greedy and ungracious way.