Dish Network - Unethical Practices!
Internet Service - Complaint
DENVER, COLORADO -- When I ordered dish networks TV service I asked if they offered "High Speed"internet service, the rep said yes we do I then went on to explain to him that I use my internet extensively for downloading movies, music and games on the pan network and busy! He said that's no problem it's fast enough to handle it all but he didn't mention to me that I would be limited to the amount of monthly usage! You also need internet connection to use your DVR and Blockbuster at home service! When I called customer service to complain I told her that this is the same as if I were to go fill my tank with gas paying for it then driving 10 miles in the first 2 hours of the month then being told ok you can't drive your car anymore this month because your only allowed to use that amount of gas even though you paid for that gas you can't use it and she told me oh well too bad for you but it is what it is!
So I told her that I would like to cancel their service and she said that I signed a 2 year contract which I didn't know anything about, when the installer asked me to sign he said I signing saying I was happy with his install!
So be forewarned when dealing with Dish Network and their deceitful practices just remember what you read and also remember that you not only are limited to your internet usage but will also not be able to use the premium TV services you past for!