Metro PCS - Customer Service
JACKSONVILLE, FLORIDA -- I PURCHASED METRO PCS' cool pad 4 g phone just a few months ago. It's a piece of junk. I contacted there customer support 5 days ago for the first time because the phone wasn't working receiving texts. The first person didn't even turn in my trouble shooting order. I called the next day and they told me that phone had already been discontinued. They told me to go to corporate store and I could get phone of equal value there. When I got there they told me I would have to wait 5 days again.
I'm so disappointed in their service. Would not recommend them to anyone.