Dish Network - Dish vs Direct Functionality / Don't Get Stung Like We Did
Dish Network vs Direct TV Equipment
PLAINFIELD, ILLINOIS -- Guys clearly the folks at Dish have a woman or some young child with little thin office fingers testing and approving their equipment. Real men will find their remote nearly impossible to live with. The buttons are in too small, in the wrong place, and to run the volume up or down I need two hands because it requires you to repeatedly push a tiny shrouded button to make any meaningful change. Trust me don't do it unless you have tiny little girl hands.
We switched from Direct TV to Dish Network because we wanted programming carried by Dish which is not available on Direct TV ( The Blaze ). However we discovered that the equipment provided by Dish is substandard and has made watching TV a miserable experience. There are clearly process and personnel problems at Dish.
The first thing we noticed and the one most irritating is that the remote supplied with the Dish system requires me to use two hands to change the volume setting. Watching TV today often requires frequent attention to volume control, because the dialog is low, or background noise is present, or the commercial is 20% louder than the programming. The folks at Direct TV have clearly figured this out and addressed it with a large button properly located that when pushed moves the volume up or down until released. The folks at Dish offer 2 tiny buttons poorly positioned which have to be repeatedly pushed to make any meaningful difference. This may seem a small thing but it's enough to really change the TV experience.
I am an average sized person with skilled hands which have made me a comfortable living doing fine work for more than 20 years. But I have to hold the control in one hand and use a fingertip placed carefully and push lightly and repeatedly to change the volume because otherwise I'm hitting 3 buttons.