Dish Hopper - Hopper Completely Out of Sync. Record Live Capabilities Not as Stated
Tech support - Complaint
PITTSBURGH, PENNSYLVANIA -- Have 1 Hopper DVR with Sling and 2 Joeys, 3 TVs in adjoining rooms. These TVs are in close proximity to each other. They are always completely out of sync. I called tech support who put me in touch with Advanced tech support and they said, that's how it works. With the Hopper, all the TVs will be out of sync. There is no way to sync them. They also said, Dish does not consider this a problem and they are not going to fix this. This is totally unacceptable.
I had 2 DVRs with 2 slings that fed 3 TVs in the same adjoining rooms and would turn on all 3 TVs and they were totally in sync. I could watch in any room, and it was great. The Hopper is impossible to watch in these adjoining rooms. If you have one large room, like a living room, and an open kitchen that adjoins and you have a TV at each end, you can't have the volume up on both. Sometimes 5 or 6 seconds out of sync. A really really bad product.
Also the Hopper operates each connection; a DVD and Each Joey as one receiver each. You can record on all 3 devices, but you can not watch another channel on anything. You will have to watch whatever is recording. Unlike their other DVRs, you could record on 2 channels and watch a 3rd. Completely misrepresented the recording and viewing capabilities. You don't find out until after they install. Then it's too late.
On their Prime Time recording feature they say, and it even says in their manual, that you can record all Prime Time Network channels and 2 other channels of your choice as part of this feature that doesn't use a receiver to record. But you can not choose 2 other channels as part of Prime Time as they very creatively and misleadingly wrote. You can choose 2 other channels, but you have to use your Joey's, which means you can not watch another channel, because all your receivers are being used. Prime Time Recording actually uses one of your receivers. What a sham. They should definitely be sued over the gross misrepresentation in their sales pitch and their own literature. Tech support said, they always get this question because the sales team and their own literature misrepresent this feature.