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Hawking Technology Complaint - Wireless extender is Impossible to Configure

Review by disgruntled on 2006-03-28
A Hawking Extender is a device that extends the wireless signal from it's source (example: a home wireless router or access point). Hawkings claims: “The HWUR54G also features a Hassle Free installation. All you have to do is enter in the ID of your wireless network and youre ready to go!” This is not true and there is a lot more to configuring. Others, like me, have spent hours either on the phone or by email with Hawking Techs only to find out that it is almost impossible to configure and get to function. Following steps from the manual and from emails received from Techs failed to work even though I have tried two different computers with the same results - nothing. I don’t recommend purchasing the Hawking Wireless Extender model number HWUR54G.
Comments:4 Replies - Latest reply on 2006-03-29
Posted by CrazyRedHead on 2006-03-29:
I'm sorry, it's late here, but what is a HWUR54G Wireless Extender and what does it do.
Posted by Sparticus on 2006-03-29:
I'm guessing it broadens the range of your wireless router. So you can have computers sit farther away than the standard 100 feet radius most support.
Posted by dsmith68 on 2006-03-29:
Company has horrible tech support, the product is known to be crap, does not support 128 bit or WPA encryption (this is why many people can not get it to work, other devices are set to 128 or WPA) and requires a software and firmware update that you can only get from tech support (it is not on their website last time I checked). The supplied software is crap. Return it.
Posted by Mad Eye Moody on 2006-03-29:
One time...at band camp...

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