Want to Feel Unimportant? Call Amerigas!
BRIDGEPORT, CONNECTICUT -- I've cancelled my long standing Amerigas account and wish I had done it years ago.
We are finally getting a generator installed in our rural home, after several years of disaster-level weather events.
Because this involves setting up a new propane connection to the unit, I called Amerigas to arrange it. Not only was the office answering machine on on a Tuesday afternoon, but no one ever called me back. Ever. I only gave it 24 hours before switching to another company, but they still have not returned the call. Most savvy companies would be right on this, in an effort to make things right with the customer and retain the account, but apparently Amerigas has so much business they can afford to lose people.
More Reviews on Amerigas: