Time Warner Cable - Super Sucks!!! TWC Is A No No...Find Other Options!!!
Cable TV and Internet - Complaint
BEAUMONT, TEXAS -- Super sucky issues with Time Warner cable...9/3/2013
1. TWC charges $10/month for cable box, $5.99 for internet modem
2. I want to cancel Cable TV, keep only internet. I will have to pay $40 fee for some BS reason that they have to send technician out here to block cable signal even if I return the set top box. Signal nowadays got scramble, there's no way we can steal the signal and if that's the case, it's not customers' responsibility for them to send technician. Who does that nowadays!?!
3. It is IMPOSSIBLE to get in touch with customer service IF you want to downgrade or cancel the service. You actually have to go in line at the local office.
4. I have been customer for close to 5 months. Paying $80 Digital Cable/3Mbps Internet+$10 set top box+$6 for modem+tax = $107/month. And I would like to change my package to $65 for Basic Cable + 20Mbps internet as advertised...guess what...I cannot do that because that is available for new customer only.
I am going to return EVERYTHING to them tomorrow...this is some BS of 21st century in the United State. I am so sorry for people who work for TWC, TWC Executives should be ashamed of themselves!!! The company only relies on small town where people have no choice, I hope they go bankrupt soooon!!!