Garden State Honda - Liars
Sales - Complaint
CLIFTON, NEW JERSEY -- Upgraded my lease and was told by the salesman (who was dismissed soon after) that the final payment, the overage of miles and the few nicks would be absolved by Garden State Honda. This was the one and only reason I upgraded my lease at this dealership. Soon after I received notification from Honda Financial that I had a balance of $1,227.07. I brought this to the attention of one of the managers and he swore that he would take care of it. This occurred about 3 times. He promised that he had sent a check to Honda Financial for the balance. Again, Honda Financial said they never received it. The next time I approached him we both spoke to Honda Financial and he told them he would resend the check.
A couple of months later I received a call from a collections agency that this account had been forward to them. I am appalled at how this manager can look me in the eyes, over and over again and tell me he is making a payment when apparently he never intended to make good on his promise!