Uhaul Call Center - Call Center Personnel Make It Up
Call Center (Hitch Installation) - Complaint
UNKNOWN -- I Just wanted to reschedule me hitch install. First thing, I asked the person that answered the phone, "Are you in a call center or at the actual business?" and she told me she was at the business. Long story short, she scheduled at a time that was impossible for the local UHaul to install...and I have to reschedule with an hour's notice. Means I miss two afternoons of work, not one.
The call center, when I went to complain, was similarly unhelpful.