Lumber Liquidators - Plano, TX - Zero Service After the Sale
Service & Installation - Complaint
PLANO, TEXAS -- Aug. 16-17,2013, I had over 1,000' of hardwood installed. After the installation was completed, two transition strips were glued down had to have some items placed on it to put pressure on them allowing them to dry. Ultimately, the glue leaked out and dried onto the exposed floor. I contacted the store (#1077) several times to get them to come fix it. As of today, September 7,2013, I have still not had the problem corrected. I have been told someone would call and schedule the "easy fix" to no avail. The sales associates were very helful and informative but the installation supervisor and service after the sale is the worst that I have ever experienced in any company.