Sears - Worst Place to Buy Auto Parts
Automotive - Complaint
LIMA, OHIO -- Sears Auto center has the absolute worst customer service and technical team. I ordered 4 tires from there, and it turns out that they only had 2. I was only able to get 2 tires put on the same day and had to come back the next day to get the other two. Once I got all four tires put on, they caused the car to shake when driving above 60 mph, seeming unbalanced. I had them balanced TWICE at two different Sears locations, and it did not fix the problem.
I then had it aligned and still the problem persisted. Sears would not help solve the problem or admit that there was anything wrong with the tires. Worst and slowest service I have ever received for my car.