Cracker Barrel Old Country Store - Terrible Place to Work
Cashier - Complaint
SAN ANTONIO, TEXAS -- I recently became a former employee of Cracker Barrel Old Country Store, & I just thought I'd share a few things for soon to be employees, current employees and even some customers if they care to read this.
I worked at Cracker Barrel for four and a half months and at first I liked it. I thought it was a friendly and simple, just a part time job while I'm in school full time becoming a teacher. When I got hired I was assured by the general manager that they are more than willing to work with school schedules because most of their employees are in college just like me etc.
Well come to find out, school is coming and I gave him my new Availability Form and the general manager pulled me aside and said unless I become more available for him mostly working later, then my hours would be extremely cut more than they already are even though I'm only part time unless I trained to do another position such as hosting.
I'm an adult and I'm willing to compromise even know he straight up lied to me and its not working with my school schedule I agree to cross train for hostess so I can get some hours. However, a lot of favoritism has and still is going on at that location that I worked at, old employees get away with everything don't follow the rules that they pressed upon new employees to follow, they constantly break the rules all the time, crappy customer service get away with everything never get reprimanded for anything or written up when they should have been fired.
There is a lot of shady business is happening in the kitchen a waiter who was [snip] off by a table of customers put Visine drops in their drinks. Some of the cooks pick their nose or cough and do not wear gloves and handle the food. The managers are some of the biggest [snip] I have ever worked for. They try to write people up for crap that other employees who been there longer do all the time and give write ups for something they didn't even do only for the simple fact that they weren't aware or didn't hear you over the Walkie Talkie.
They want us to announced over the Walkie Talkie when we need to go to the restroom like were in kindergarten even though there's no line and there's another person at the register they still want you to page them. So, I always page them every single time me and one other girl are the only ones that have done it every single time and one of the managers had the nerve to try to issue me a write up saying I never paged him even the other cashier acknowledged that I did I don't have all the time in the world to wait for him to wait for a response to my page sometimes he didn't even wear his radio or had turned all the way down which is not my responsibility. So I told them to shove that write up his [snip] and It belonged to the other cashier since she leaves the register all the time unannounced to screw around in the back.
They try to discredit honest responsible adults who were working there such as myself, but let little [snip] with no responsibilities or children or bills to pay get away with murder & give them a set schedule. And they let people who have warrants for their arrest work there just like that cashier at that store.
It's downright crooked, hypocritical and a little bit of racist. I had to put an old fart manager in check for always being rude and sarcastic even when you ask him for help & he never messed w me again because I was right. I didn't get paid enough for that BS. Plus, the retail manager try to pressure you into selling the retail department products so he can get his bonus. We were never told during our interview or orientation that we had to sell anything or have a quota. A lot of shady [snip] at this restaurant I will never dine there again and I will always put them on blast on Facebook.