Chili's Restaurant - Bad Service, Inattentive, Inconsiderate, Bad Atmosphere
Food - Complaint
WEST MILWAUKEE, WISCONSIN -- Service was horrible. Waitress didn't pay attention to us. We ordered the haystack for an appetizer, which is supposed to be onions and jalapenos and ours also had green peppers in it. We were almost done with our food when asked how everything was.
Food was dropped off tray onto floor when being served to our party of five. So half of us had food while the others had to wait. No apology was given to us on the inconvenience that we couldn't all eat together unless half of us wanted to be eating cold food. One drink was compt on our bill for $2.59. We never seen a manager the whole time we were there. Though we did see a employee who sat at the table next to us talking on her cell phone while still serving tables. Music was so loud that we had to yell at each other to have a conversation.
When the new fajitas were brought out they weren't sizzling. The lettuce, cheese, tomatoes and other stuff to put on the fajitas was only enough for one Fajita. When we asked for more we were given a cup of cheese. The beef tasted like it was all seasoned differently like they cut it off of other peoples meat to get the dish out quick. We didn't get the beans and rice with it either. Our appetizer and main course was served by other people, not our waitress. She only served us drinks.
The only person who gave us good service that night was the hostess. She did her job great. I would not recommend this location to anyone. Management is not overseeing their employees properly nor their customers. We had a large bill and left a very small tip. Being a former waitress and waiter my husband and I always tip over the normal amount because we know the waitstaff depends on their tips to live. Will never go there again!