Charter TV - Very Helpful Phone Representative
TV dept. - Compliment
SAGIINAW, MICHIGAN -- Charter is going hi def as of sept. 17Th. My wife went to the local office to get the new cable box. She installed it correctly but when she tried to activate it, the lady charter representative was of no use and totally discouraged her. I decided to try my luck to program it with the aid of a gentleman by the name of "ben" which coincidentally the name of my youngest son. That made me trust him instantly...
He spent an hour of his time to guide me trough the steps to receive hi def pictures and explained all of the new features I would have.
I look forward to the 17th of the month !!
Thanks again Ben ...
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