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Wigsbuy - Sent Wrong Wig Ordered and Will Not Take It Back

Complaint
Review by dkilpat211 on 2013-09-09
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
CHINA -- I ordered a human hair wig for $161.00. It was pictured to come just under the ear in length. When it arrived I could not believe it. It came down past my shoulder. I notified the company and they said they would not take it back. They would credit me back $15.00 so I could get it cut. I would like to know where you can have a wig cut for less than $65.00, which was quoted to me by my hair dresser. Do not order a wig from this company. It also had no markings inside, so I have no idea what it is made of. I thought I was ordering a Rachael Welch wig. I do have one and it has a tag inside. Be aware they will send out any old wig and stiff you.
Comments:2 Replies - Latest reply on 2013-09-10
Posted by madconsumer on 2013-09-10:
all wigs, rather human or sysntheitc, can be cut to order.
Posted by Karnamay on 2013-09-10:
This company has a very bad reputation. It is impossible to get your money back so you should make the best of it and just get the wig styled, then chalk it up to experience. So sorry.

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