Amigo Energy - Predatory Practices on Rate Changes
Electricity Plan for Residential Energy - Complaint
PEARLAND, TEXAS -- We had a one year contract and at the end of the year we switched our electricity to a another company and we always paid on line and tried to pay our last bill on line but the on line account was shut down. We never received a bill and several months later we received calls from a collection company that we owed a huge amount for our bill and late fees and collection fees. I immediately called Amigo to get them to send us a bill since we could no longer pay on line and that promised they would send but we never received. I finally got a hold of someone at amigo and she said that the late fees and collection was out of their hands and I finally got them to email me a bill and looked at it and for the 2 week overlap we were charged a huge increase and of course late fees and collection fees.