Time Warner Cable - The Worst Company Ever - They Will Hunt You Down!
SAN ANTONIO, TEXAS -- I recently moved away from San Antonio and disconnected my services with Time Warner Cable. In my new city, they do not have services (I wonder why), so I had to completely disconnect. AS I was inquiring about services in my new city, they said there were none and asked me to return the modem, which is something I was clearly going to do either way. I asked for a deadline and was basically told "at my own convenience". They gave me an address in my new city to return it to, WHICH DOES NOT EXIST!! In addition, I made the mistake to give them my new address, and they turned me over to a collection agency instantly, which has harassed me ever since. I mailed the modem two weeks ago - yet, I have to through officially disputing the charges. Hopefully, that will do it and won't deal with this for the rest of my life.
According to USPS tracking, the modem was delivered AT THE END OF AUGUST. Today is Sept. 12. I have nothing good to say about this company and I would love to see them fail. This has been a terrible experience that has traumatized me!