Do Not Post Date/Prepay NCO-They Withdrew The Same Day
Medical Collections? - Complaint
HORSHAM, PENNSYLVANIA -- 1st NCO never billed me for a medical bill; but, the bill was reported to the collection bureau - l learned of it when my credit report was checked.
2nd in good faith I provided them with my bank account routing info., that they may debit my checking account on my pay day, a week later. However, they withdrew funds on the same day.
Consequently, Medical debts incurred after I had gone to the emergency room (which I plan never to do again in life). Then on last Thursday 9/5/2013 I pre-settled three debts, including NCO.
NCO is the only collector that did not bill me, at all.
NCO was the only collector to misrepresent themselves by withdrawing funds out of my checking account on the date that I did not agree to.
When I asked them to return the funds and debt my account on the agreed upon date, they (describe this act of congress) needed my banking info, put me on hold to rid me. I eventually hung up.
This was my 2nd call to NCO that; my 1st comment was after review of my files I need you to take the money out of my account on the agreed upon day. The team lead Ms. [snip] did not listen; she immediately said when you called earlier today you were ok with this mistake.
Oh, when I called and ask for a manager, no can do. Of course, I was placed on hold and my call was disconnected several times. By the way, they have caller ID and know who is on the line.
I hope and pray never to deal with them again in Life!
Their service is poor and I will report this to the credit bureau. Ms. [snip] never offered to pay any fees that I incurred due to their neglect.