Comfort Suites Choice Hotels - Bad Service and Felt Rushed to Get Out
Service Department Front Desk - Complaint
HOUSTON, TEXAS -- My husband had to go to school for Mercedes Benz for a week. They booked us at the Comfort Suites Choice Hotels for a week. When Friday came I asked if I could stay past the checking out time since my husband would not be finished at his school until 2/4 pm the lady at the front desk reluctantly agreed until 1:30 pm when I had to go get something out of my car and came back the key no longer worked! I asked the cleaning woman to open my door and asked what can I do about the situation, she just kind of shrugged it off and told me to just ask the other cleaning woman to open it for me! What a pain in the butt that was! I had to load up all of our stuff by myself and had to ask that woman every single time to open the door for me!
I really felt like if I stayed there for free! I will NEVER stay at another choice hotel or comfort suites again! Very bad experience and apparently I'm not the Only ONE with a complaint!!!