Subway - She Refused To Make My Sandwich
Subs - Complaint
SOUTHFIELD, MICHIGAN -- I've been going to Subway (20104 west 8 mile rd, Southfield, MI 48075) for the last two years on my lunch break. Last week I went and a lady employee made my sub. Prior to her making my sub she got into it with the customer in front of me. So, when I turn came she still had an attitude.
I like everything on my sub. She started making comments about what I want on my sub. I told her that's what I like. She was putting my dressing on sloppy like she was mad that she had to make my sub. I asked her can she wipe the excess off the wrapping. She said she is not making my sub again.
Well, today I went into this Subway at 10:45am and the lady was apparently there by herself and she refused to make my sandwich. I can't believe I was refused service! Is this how you treat your loyal customers? I lost time on my lunch. You definitely lost a customer. You guys need to teach your employees customer service. I went to tubby's down the street. Value is not better but customer service is. They wanted my business