AAMCO - Dishonest and Unreputable Mechanic Shop
Toyota Pick Up Clutch Repair - Complaint
AUBURN, CALIFORNIA -- NEGATIVE 5 STARS !!!! They tried to tell my friend in addition to a new clutch (which he really did need) he also needed new master clutch and slave cylinders. The owner's wife and manager, said it was because the parts were rusted. Really? Water causes rust, not hydraulic fluid. I asked to examine the parts which at first she balked at, then we were only shown the slave cylinder which worked perfectly fine (it's a simple hydraulic cylinder) and no rust. When this was pointed out, she told me I had to leave her shop because I was not the one who signed the work order. Neither her nor the owner could provide a valid reason for either part needing replaced. They threatened to call the police if I would not quit talking although I was very professional and calm in both tone and demeanor. I had to remind them we have freedom of speech in the USA! The owners on the other hand are easily agitated and lack anything close to normal communication skills. They eventually offered to my friend they would reinstall his old master and slave cylinders at no charge if he paid for the clutch work.
For those not mechanically inclined, a hydraulic clutch could not operate at all if either of these parts were dysfunctional. The fact they plan to put them back indicates there was never a problem with them originally. On top of that they were going to charge $177 in labor just to replace these cylinders which anyone could do in their driveway in an hour. They were definitely trying to take advantage of an old army veteran just because he lacked mechanical knowledge. They tried to increase the $630 clutch job to a $950 clutch job. Thieves of Baghdad they are!! I wold have to agree with Donnie V., you would get better service and mechanical work by visiting a preschool. If you want a good mechanic see Joseph DeGray in Auburn next to the concrete statues (as I suggested to my friend).